Privacy policy - Dental Billing Expert

Privacy Policy for Dental Billing Expert LLC

Last Updated: 10/02/2023

1. Introduction

Welcome to Dental Billing Expert LLC (“we”, “our”, or “us”). We understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy describes how we collect, use, and share your personal information when you use our services.

2. Information We Collect

2.1. Personal Information

Name
Contact details (e.g., phone number, email address)
Billing and payment information
Dental history and records

2.2. Usage Information

IP address
Device type and browser information
Pages viewed and interaction data

3. How We Use Your Information

3.1. To provide and maintain our services. 3.2. For billing and payment processing. 3.3. To communicate with you regarding our services. 3.4. For research, analytics, and service improvement. 3.5. To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

4.1. Dental practitioners or healthcare providers as necessary. 4.2. Third-party service providers for business-related functions. 4.3. Law enforcement agencies, if required by law.

5. Data Security

We take the security of your data seriously and implement appropriate technical measures to protect it. However, no method of electronic storage is 100% secure. Thus, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking

Our website may use cookies to enhance your user experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of our services.

7. Your Rights

7.1. Access and update your information. 7.2. Delete your account and personal information. 7.3. Opt-out of marketing communications. 7.4. Raise concerns or complaints.

8. Third-party Websites

Our services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Dental Billing Expert LLC
Email: contact@dentalbillingexpert.com
Phone: 800-280-5030

I've been working with Nina for little over one year. I switched over from another billing company who gave me a ton of headache due to their poor work quality. Dental Billing Expert is a professional billing company that you can rely on. I highly recommend them to anyone who is looking for a dental insurance billing company.

Wonjoon Brian Choi

2023-09-25

I’ve been working with Nina at Dental Billing Expert for a couple of years now, and my only regret is I didn’t find this company sooner. I feel that 90% of my headaches as a dental practice manager is eliminated. I don’t have to worry about fighting insurance companies anymore, the breakdowns of every patient is ready for me making my production increase since joining. My collections have significantly gone up. The best decision I made myself, my staff and my patients was signing up with Dental Billing Expert. I can’t thank you enough!

Miriam Griffiths

2022-07-15

Dental Billing Expert has been the best investment for our practice. The implementation has been seamless & the services provided have exceeded our expectations.

Nina Ochigava

2021-07-26

Ever since we began using Dental Billing Expert's, we have seen amazing results with quick response time. This company is so organized and professional, I would recommend them to any dental office looking to improve their billing and revenue.

Eli P

2021-04-27

I have worked with several different companies and was about to give up until I met Nina. She is amazing! There was virtually no training to onboard her unlike the others I tried. She knows her stuff and knows where to go to learn to fix problems. Our collections are up and I could not be happier. My team is happier too! She took a big load off our shoulders. Can’t say enough good things about her company!

Marie Buell

2021-04-22

I worked with Nino for over 6 years, she's the best of the best!! She knows dental insurance like the back of her hand. She's very reliable and thorough with everything she does, you won't ever de disappointed.

Jolisa LaTorre

2021-03-17

I have known and worked with Nino for over five years and her professional and personal qualities keep astonishing me every day. From the time she joined the team, our dental office changed from a practice with a lot of outstanding insurance claims and balances to a profitable business. Additionally, with her knowledge and guidance, we made our processes more efficient and implemented our marketing program, which gives us great results to this day. Nino always strives to improve her professional skills and stays up to date in the constantly changing dental environment. Her in-depth knowledge of not only dental insurances and billing, but also marketing, practice management, and human resource management makes her a valuable asset to any dental office. Elena Totzeva CDA, RDA Fort Lee Family Dental

Elena Totzeva

2021-03-09

Dental Billing Expert helped my practice in ways I’d never imagine. They do an outstanding job! We no longer have to deal with unpaid claims or argue with insurance representatives. Our insurance aging report used to be 8 pages long and now it’s nonexistent! 10/10 would recommend them to all practices.

Libby Henderson

2021-03-08

Dental Billing Expert is a fantastic service. They have helped our dental practice with billing and have gone above and beyond!

Chicago All Care Dental Group Ltd.

2020-12-03

Most knowledgeable consulting company! Best experience I’ve ever had

nina melendez

2020-10-23